Privacy Policy
Effective Date: January 1, 2024
Windy City Doulas (“we,” “our,” or “us”) is committed to protecting the privacy and security of our clients and visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services and visit our website.
Information We Collect
We may collect personal information from you in various ways, including when you:
Register for services or contact us through our website.
Sign up for newsletters, classes, or events.
Communicate with us via phone, email, or social media.
Complete intake forms or surveys.
Types of information we collect include:
Personal Identification Information: Name, address, email address, phone number, and date of birth.
Health Information: Information related to your pregnancy, birth plans, or medical history necessary for the provision of our services.
Payment Information: Credit card information and billing details for processing payments.
How We Use Your Information
We may use your information for the following purposes:
To provide you with doula services, including prenatal, birth, and postpartum support.
To communicate with you about your services, appointments, and updates.
To manage billing and payments.
To personalize and improve your experience.
To send you marketing communications, promotions, or event information (you may opt out at any time).
How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
With third-party service providers who assist us in delivering services (e.g., scheduling software, payment processors).
To comply with legal obligations, such as court orders or requests from law enforcement.
With your explicit consent when coordinating care with other healthcare providers.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, or disclosure. However, please note that no method of transmission over the internet or electronic storage is completely secure.
Your Rights
You have the right to:
Access, update, or delete your personal information.
Object to the processing of your data for marketing purposes.
Request a copy of the personal data we hold about you.
Withdraw your consent at any time if we process your data based on your consent.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your experience. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date. Your continued use of our services after changes are posted constitutes your acceptance of the revised policy.
Contact Us
If you have any questions about this Privacy Policy or our practices, please contact us at:
Windy City Doulas Call/Text: 773-599-2040 Email: windycitydoulas@gmail.com